True Body Freedom Terms & Conditions
Last updated: 21st March 2026
These Terms & Conditions (“Terms”) govern your use of the services provided by True Body Freedom (“Company”, “We”, “Us”, or “Our”), including online coaching, digital courses, newsletters, SMS communications, and website access (“Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you may not use our Services.
For details on how we collect and use your personal information, please see our Privacy
Policy.
1. Data Controller & Privacy
Your use of Services is also subject to our Privacy Policy. By using our Services, you agree to our collection and use of information as described in the Privacy Policy.
Contact for questions:
• Email: [email protected]
• Postal: All communications handled online; postal requests can be arranged via email
2. Eligibility
• You must be 18 or older to use our Services.
• By using our Services, you represent that you meet this age requirement.
3. Account Creation & Consent
• You may need to create an account to access certain Services.
• You are responsible for keeping your password secure and for all activities under your account.
• You must provide accurate, current, and complete information.
• Marketing consent: During registration, you will be asked to opt-in for emails and SMS communications. You can withdraw consent at any time.
4. Coaching, Digital Products & Subscriptions
4.1 Coaching Services
• All coaching services are educational and wellness-oriented.
• We do not provide medical advice, diagnosis, or treatment. Always consult a licensed healthcare professional for medical concerns.
4.2 Digital Products & Courses
• Digital content is for personal use only.
• You may not share, resell, or distribute content without written permission.
4.3 Subscriptions
• Some Services require a subscription billed in advance.
• You can cancel at any time via your account or by contacting us.
• No refunds are provided for completed services, except as required by UK consumer law.
• Refunds & Returns: For digital courses, you have a right to cancel and request a refund within 14 days of purchase if you have not downloaded or accessed the
course content, in accordance with UK consumer protection law.
5. Orders & Payments
• Payments are processed securely via Stripe, PayPal, or other approved providers.
• You warrant that you have the legal right to use your payment method.
• We reserve the right to refuse or cancel orders for reasons including:
o Service unavailability
o Errors in description or pricing
o Payment issues
6. SMS & Email Communications
• Messages are sent only if you opt in (appointments, updates, promotions).
• You may opt out anytime:
o SMS: reply “STOP”
o Email: use the unsubscribe link
• We do not share your phone or email for marketing without consent.
7. Content & User Responsibility
• You are responsible for any content you post.
• You may not post unlawful, offensive, or harmful content.
• By posting content, you grant us a license to use it to operate our Services.
8. Links to Other Websites
• Our Services may include links to third-party websites.
• We are not responsible for the content, privacy, or practices of external sites.
9. Termination
• We may suspend or terminate your account at our discretion for violations of these Terms.
10. Limitation of Liability
• Services are provided “as is”.
• True Body Freedom is not liable for outcomes resulting from use of the Services, technical issues, or service interruptions.
• Maximum liability is limited to the amount paid for the Services.
11. US Client Rights
• For clients in the United States, you have rights similar to those under CCPA/CPRA, including:
o Accessing your data
o Correcting inaccuracies
o Deleting your data
• We do not sell your data.
12. Governing Law
• These Terms are governed by UK law, excluding conflict of law rules.
• For US clients, applicable US laws apply for consumer protection and privacy rights.
13. Changes to Terms
• We may update these Terms at any time.
• Continued use of Services after updates constitutes acceptance of the revised Terms.
14. Contact Us
For questions about these Terms:
• Email: [email protected]
• Postal: All communications handled online; postal requests can be arranged via email
